I’m a product leader and builder who thrives at the intersection of business and technology. With over 10 years of experience across B2B SaaS, fintech, and platform products, I’ve led high-impact initiatives in product strategy, data architecture, and performance analytics - all while staying close to the user and grounded in outcomes. My superpower? Turning ambiguity into momentum. I bring clarity, structure, and energy to the problem at hand.
Built and proposed a usage-based pricing model for a BI solution, backed by customer behavior analytics.
Enabled AI-generated business insights within Qlik Cloud dashboards to assist client decision-making.
Integrated 8x8 contact center with internal data warehouse to pre-fill customer info, reducing average call handling time.
Built and proposed a usage-based pricing model for a BI solution, backed by customer behavior analytics.
Built cross-system dashboard combining Salesforce, Workday & NetSuite data for exec reporting.
Enabled AI-generated business insights within Qlik Cloud dashboards to assist client decision-making.
Integrated 8x8 contact center with internal data warehouse to pre-fill customer info, reducing average call handling time.
Redesigned internal reporting pipeline using datamarts, reducing turnaround time from 2 weeks to 3 days.