I’m a product leader and builder who thrives at the intersection of business and technology. With over 10 years of experience across B2B SaaS, fintech, and platform products, I’ve led high-impact initiatives in product strategy, data architecture, and performance analytics - all while staying close to the user and grounded in outcomes. My superpower? Turning ambiguity into momentum. I bring clarity, structure, and energy to the problem at hand.
To ensure we maximize the user adoption, the pricing model was structured to NOT have limited features to the users rather for them to experience...
Built a hybrid resume parser using regex and OpenAI fallback
Built and proposed a usage-based pricing model for a BI solution, backed by customer behavior analytics.
Enabled AI-generated business insights within Qlik Cloud dashboards to assist client decision-making.
Integrated 8x8 contact center with internal data warehouse to pre-fill customer info, reducing average call handling time.
Created a goal-setting feature with milestone completion logic and optional categories.
To ensure we maximize the user adoption, the pricing model was structured to NOT have limited features to the users rather for them to experience all the core features and limiting the...
Built a hybrid resume parser using regex and OpenAI fallback
Built and proposed a usage-based pricing model for a BI solution, backed by customer behavior analytics.
Built cross-system dashboard combining Salesforce, Workday & NetSuite data for exec reporting.
Enabled AI-generated business insights within Qlik Cloud dashboards to assist client decision-making.
Integrated 8x8 contact center with internal data warehouse to pre-fill customer info, reducing average call handling time.
Redesigned internal reporting pipeline using datamarts, reducing turnaround time from 2 weeks to 3 days.
Replaced legacy SFTP-based exchange with real-time APIs between Amex and collection agencies.
Eliminated hundreds of legacy stored procedures in Amex's collections data pipeline.
Built a new self-service billing interface integrated with Zuora to reduce support load and improve billing accuracy.
Enabled seamless global payments by integrating Adyen with Zuora for SiteMinder billing.
Led end-to-end onboarding for 4 major banks onto TSYS’s new API-based digital banking platform.